ILANTUS announces services in support of BMC for .NET
31 January, 2006
ILANTUS, today, announced the launch of its services supporting the newly announced solution, BMC® Identity Management for .NET. A solution provider of BMC Identity Management solutions, ILANTUS will offer BMC Identity Management for .NET to customers in North America and Asia. Establishing a dedicated services team to offer Identity Management services in support of this solution, ILANTUS also works with BMC to bring proven technical knowledge and Identity Management expertise to Microsoft .NET customers.
A leading solution provider of Identity Management solutions, ILANTUS has also developed the Global Competency Center on Identity Management for BMC technologies. Through this center, ILANTUS provides quick and efficient Identity Management deployment services for customers and partners. Together, BMC and ILANTUS provide the technology and expertise needed to help customers derive the most value from their identity management solutions.
"BMC's .Net solution offering comes at the right time, it offers the Microsoft centric customers a unique proposition. A quick-to-deploy, scalable heterogeneous solution for customers ranging from SMBs to enterprises is the right combination. ILANTUS team is committed to offer quick and comprehensive implementation to customers," said Binod Singh, President & CEO, ILANTUS.
"BMC Identity Management for .NET offers customers an end-to-end identity management solution that leverages the customer's existing Mcrosoft infrastructure investments, extends the identity and security infrastructure to the heterogeneous enterprise, and accelerates the deployment of identity management solutions around the .NET platform," said Bob Worner, Director Solution Line Management, Identity Management Business Unit, BMC. "Partners like ILANTUS help provide the technology, expertise and resources to bring our solutions to customers across the globe as quickly, easily, and cost effectively as possible.
Welcoming BMC's Identity Management venture, in the context of offering Identity Management solutions to the growing small, mid-sized, and enterprise market segments and for the Microsoft-based customers, George Sam, Vice President & Head of US-region said, "BMC's offering is very compelling and offers a complete Identity Management offering for Microsoft .NET customers. ILANTUS has already developed the competency to deliver and service these customers and anticipates large customer traction for this segment "
ILANTUS Technologies has been a 'niche' services provider of Identity Management solutions for the past 5 years. ILANTUS has close to 200 Identity Management implementations to its credit, spread over a wide variety of verticals like Banking, Finance, Insurance, Healthcare, Manufacturing etc.
About ILANTUS Technologies
ILANTUS Technologies is a leading global solutions provider in the area of User Provisioning and Identity Management. The company focuses on providing end to end solution in Identity, Access Management and Compliance, delivered with highest quality standards. ILANTUS Technologies was founded in 2000 and has offices in US, Singapore and India.
ILANTUS Launches its Customer Satisfaction Initiative for Identity Management
CSI:IdM to deliver rapid and quantifiable ROI.
Bangalore, December 01, 2005: ILANTUS Technologies, a leading provider of Identity Management (IdM) and user provisioning solutions, today announced the launch of their Customer Satisfaction Initiative: Identity Management (CSI:IdM) program along with their partner, BMC Software. CSI:IdM is a recognition to the customers' growing need to extend their current Identity Management (IdM) deployments, to identify potential issues and roadblocks.
This initiative has been designed to leverage the potential of an active IdM setup and ensure that the objectives of the business are met. BMC Software and ILANTUS in their effort to recognize customers' growing need, extend their current Identity Management deployments to increase the value of their Identity Management investments.
Commenting on the launch of this initiative, Mr. Binod Singh, CEO, ILANTUS, Technologies said " By being able to bring together a combination of cutting-edge technology, we are able to satisfy our customers through technology acquisitions, implementation, operations and extension of identity management solutions to achieve higher RoIs".
Further he added, "We believe in providing quality after sale services to our customers. CSI:IdM has been thereby designed to leverage the full potential of an active IdM setup and extend our long standing relationship with BMC".
CSI:IdM transforms the automated IdM business and control process, while addressing identity related functions that need to comply with regulatory requirements. This initiative identifies the basic requirements and priorities of organizations through an onsite assessment by IdM consultants who explore the current status, operational issues and priorities, document the assessment findings, correct specific critical issues. They also recommend further areas of benefits available through the integration of an existing Identity Management environment.
Customers who have implemented BMC Software Identity Management Suite, or are in the process of doing it, will be eligible to enroll into the CSI:IdM program. Further partners will also have access to these privileges.
About ILANTUS Technologies
ILANTUS Technologies is a leading global solutions provider in the area of User Provisioning and Identity Management. The company focuses on providing end to end solution in Identity, Access Management and Compliance, delivered with highest quality standards. ILANTUS Technologies was founded in 2000 and has offices in US, Singapore and India.
ILANTUS' roster of project experience includes established institutions like Citibank, HSBC, Coca Cola, Eli Lily, Medicare and Medicaid Group US, Capital One-US, and ANZ Bank-Australia. It's also an Identity management partner for companies like BMC Software, IBM, HP and Sun Microsystems.
About BMC Software
BMC Software, Inc. is a provider of enterprise management solutions that empower companies to manage their IT infrastructure from a business perspective. Delivering Business Service Management, BMC Software solutions span enterprise systems, applications, databases and service management. Founded in 1980, BMC Software has offices worldwide and fiscal 2005 revenues of more than $1.46 billion. More than 80% of Fortune 500 companies rely on BMC Software.
Delhi, August 18, 2005: ILANTUS, a leading provider of Identity Management and user provisioning solutions, today announced a partnership with BMC Software and Microsoft to provide end-to-end Identity Management solutions to customers in India.
Under terms of the agreement, the BMC® Identity Management Suite solutions for MIIS will be made available in India via ILANTUS. Previously unavailable in the region, the solution will enable customers operating on a Microsoft platform identity services such as, enterprise and Web single sign-on, delegated administration, password self-service, role based access control, and federated identity solutions across all applications and platforms ILANTUS will also provide customers consulting and implementation expertise.
"Identity Management is not something that is a limited concern by region. Customers across the globe need secure solutions, especially in the wake of regulatory compliance mandates," said Bob Worner, Director, Solution Line Management, BMC Software. "Regardless of operating platform, BMC is committed to delivering end-to-end solutions focused addressing our customers most pressing needs. Our partnership with ILANTUS around Microsoft solutions helps further this commitment."
IDC predicts the India Identity & Access Management market to grow at 29.2%CAGR to about US$ 23.8 million by 2009. Commenting on the market environment Praveen Sengar, Analyst , IDC India said "Identity & Access Management is moving from being a purely internal process of an enterprises to the extranet, which includes management of identities outside of the organization as well. This includes management of partner's, customer's and vendors identities. Increased business processcomplexities require a robust Identity Management solution. Compliance is a majordriver for Identity & Access Management Solutions.."
Commenting on the alliance, Binod Singh, CEO, ILANTUS Technologies said, "Without new tools IT administrators cannot keep up with the growing demands of Access and Identity Management at a reasonable cost. The combined solution offering enables customers to leverage on world class solutions delivered by leaders in the space"
"The Partnership will bring to customers a complete IdM solution which would have key components from Microsoft for the Identity Infrastructure and the Identity application from BMC. Microsoft Identity Integration Server enables organizations to facilitate the Identity Management process. Managing user accounts through Identity Management not only saves organization time and money, it also eases the burden on end-users and enhances security", said Mr Sanjiv Mathur, Director, Customer and Partner Experience, Microsoft Corporation.
About ILANTUS Technologies
ILANTUS Technologies is a leading global solutions provider in the area of User Provisioning and Identity Management. The company focuses on providing end to end solution in IM, delivered with highest quality standards. ILANTUS Technologies was founded in 2000 and has offices in US, Singapore and India.
ILANTUS' roster of project experience includes established institutions like Citibank, HSBC, Coca Cola, Eli Lily, Medicare and Medicaid Group US, Capital One-US, and ANZ Bank-Australia. It's also an Identity management partner for companies like BMC Software, IBM, HP and Sun Microsystems.
About BMC Software
BMC Software, Inc. is a provider of enterprise management solutions that empower companies to manage their IT infrastructure from a business perspective. Delivering Business Service Management, BMC Software solutions span enterprise systems, applications, databases and service management. Founded in 1980, BMC Software has offices worldwide and fiscal 2005 revenues of more than $1.46 billion. More than 80% of Fortune 500 companies rely on BMC Software.
About Microsoft Corporation
Founded in 1975, Microsoft (Nasdaq "MSFT") is the worldwide leader in software for personal and business computing. The company offers a wide range of products and services designed to empower people through great software-any time, any place and on any device. Microsoft Corporation India Private Ltd is a subsidiary of Microsoft Corporation USA. It has had a presence in India since 1990 and currently has offices in Bangalore, Chennai, Hyderabad, Kolkata, Mumbai, New Delhi, and Pune.
ILANTUS is a Certified Premier PS Market Zone Partner of BMC, an exclusive membership by invitation from BMC. MarketZone is a marketing and distribution programme for companies that have built products that compliment BMC Software solutions. ILANTUS first offering to the MarketZone is the Novell GroupWise USA-API.
ILANTUS builds many such value add products based on BMC Technology and markets it to BMC Customers worldwide. ILANTUS also provides global support and maintenance for these products.
ILANTUS signs up Partnerworld for Software Partnership with IBM
ILANTUS Technologies has signed up with IBM for its PartnerWorld for Software program with an objective to take on understanding and selling IBM's recently acquired Identity Manager User Provisioning Software (earlier called Access 360 ).
IBM PartnerWorld is a comprehensive marketing and enablement program for all Business Partners across IBM, including those specializing in solutions based on IBM hardware, software and/or services. Through this program, IBM provides a vast set of benefits to Business Partner based on the different needs and qualifications of the Business Partners.
ILANTUS has also in the first week of April, signed up with IBM for its Partnerworld for Developer partnership. This will enable ILANTUS to integrate IBM Business Applications with various User Provisioning tools.
ILANTUS technologies, the high-end security management company entered into a strategic partnership with vMoksha to create a framework where its expertise on Identity, Access Management and Compliance would neatly fit in.
Identity Management enables organizations to authenticate, authorize and allow access rights in a unified and consistent way. With vMoksha, an IT services management firm, the company will be selling its IM expertise along with the other solutions and products that vMoksha launches.
As Abnash Singh, Executive Vice President, vMoksha an IT services management company puts it, "We are looking at the niche segment where ILANTUS has expertise in and will be using it to complement our offering in end to end solutions for our customers".
In an endeavour to provide end-to-end solutions in Identity, Access Management and Compliance, ILANTUS launched its BS7799 pre-certification service.
ILANTUS sets up Global BMC IdM Competency Centre First centre worldwide focused on Identity Management solutions
01 December 2005, CIOL
BANGALORE: ILANTUS, a provider of Identity Management (IdM) and user provisioning solutions, today announced the setting up of their Global BMC Identity Management Competency Centre in Bangalore.
The center will focus on IdM technologies like Web Access Control, MIIS based IdM Solution, Control SA and Calendra Workflow solution for IdM. As a novel area, compliance and regulatory requirements will form a part of the new technologies to be researched at the centre. The Global BMC Identity Management Competence Center will be the first of its kind worldwide to work exclusively on IdM technologies.
ILANTUS and BMC propose to hire up to 100 specialists for the center. The centre will provide solutions to all geographies and will produce intellectual property based on BMC technology. Established in 2000, ILANTUS has carved out a niche by implementing over 90 projects globally of its strategic and technological partner, BMC Software.
Speaking on the establishment of the centre, ILANTUS CEO, Binod Singh said, "We aim to develop the cutting edge solutions that will help businesses optimize and secure their access management processes. We see the competency centre being a resource that ILANTUS and BMC can harness to make tomorrow's identity solutions today"
George Sam, BMC Global Practice, will head the center. Speaking on the expertise of ILANTUS and the technology pursued at the Center, Sam said "It's been a pleasure working with ILANTUS for the competency center. This will be an exciting place to work in with all the current developments in IdM."
Identity Management has great growth potential in India as markets evolve. IDC predicts the India Identity & Access Management market to grow at 29.2%CAGR to about US$ 23.8 million by 2009.
ILANTUS to open global BMC center
05 December 2005, SILICON INDIA
BANGALORE: ILANTUS, an Identity Management (IdM) and user provisioning solutions provider, announced the setting up of its global BMC Identity Management competency center in Bangalore.
The company plans to hire up to 100 specialists for the competency center, which will focus on IdM technologies such as Web Access Control, Microsoft Identity Integration Server (MIIS) based IdM Solution, Control SA and Calendra workflow solution, the company's statement said.
It said, as a novel area, compliance and regulatory requirements would form a part of the new technologies to be researched at the center. The new center will be the first one globally to work exclusively on IdM technologies, the release added.
ILANTUS global BMC center
03 December 2005, BUSINESS LINE - THE HINDU
BANGALORE: ILANTUS, provider of Identity Management (IdM) and user provisioning solutions, announced the setting up of the global BMC Identity Management competency centre in Bangalore.
ILANTUS and BMC propose to hire up to 100 specialists for the competency centre, which will focus on IdM technologies such as Web Access Control, Microsoft Identity Integration Server (MIIS) based IdM Solution, Control SA and Calendra workflow solution, a press release said.
As a novel area, compliance and regulatory requirements will form a part of the new technologies to be researched at the centre, it said.
The centre will be the first one globally to work exclusively on IdM technologies, the press release said.
ILANTUS sets up global BMC Identity Management Competency Centre
03 December 2005, SIFY ONLINE
BANGALORE: ILANTUS, provider of Identity Management (IdM) and user provisioning solutions, announced the setting up of the global BMC Identity Management competency centre in Bangalore.
ILANTUS and BMC propose to hire up to 100 specialists for the competency centre, which will focus on IdM technologies such as Web Access Control, Microsoft Identity Integration Server (MIIS) based IdM Solution, Control SA and Calendra Workflow Solution.
As a novel area, compliance and regulatory requirements will form a part of the new technologies to be researched at the centre. The centre will be the first one globally to work exclusively on IdM technologies.
ILANTUS to open global BMC center
02 December 2005, INDIANFOLINE
ILANTUS, a leading provider of Identity Management (IdM) and user provisioning solutions, on Thursday announced the setting up of their Global BMC Identity Management Competency Centre in Bangalore.
The center will focus on IdM technologies like Web Access Control, MIIS based IdM Solution, Control SA and Calendra Workflow solution for IdM.
As a novel area, compliance and regulatory requirements will form a part of the new technologies to be researched at the centre. The Global BMC Identity Management Competence Center will be the first of its kind worldwide to work exclusively on IdM technologies.
ILANTUS and BMC propose to hire upto 100 specialists for the Competency Center. The centre will provide solutions to all geographies and will produce intellectual property based on BMC technology. Established in 2000, ILANTUS has carved out a niche by implementing over 90 projects globally of its strategic and technological partner, BMC Software.
Speaking on the establishment of the centre, ILANTUS CEO, Binod Singh said, "We aim to develop the cutting edge solutions that will help businesses optimize and secure their access management processes. We see the competency centre being a resource that ILANTUS and BMC can harness to make tomorrow's identity solutions today."
The center will be headed by George Sam, BMC Global Practice. Speaking on the expertise of ILANTUS and the technology pursued at the Center, Sam said "Its been a pleasure working with ILANTUS for the competency center. This will be an exciting place to work in with all the current developments in IdM."
ILANTUS, BMC Software, Microsoft announce alliance
18 August 2005, INDIANINFO
Bangalore: ILANTUS, a leading provider of Identity Management and user provisioning solutions, today announced a partnership with BMC Software and Microsoft to provide end-to-end Identity Management solutions to customers in India
Under terms of the agreement, the BMC Identity Management Suite solutions for MIIS will be made available in India via ILANTUS, an ILANTUS statement said.
Previously unavailable in the region, the solution will enable customers operating on a Microsoft platform identity services such as, enterprise and web single sign-on, delegated administration, password self-service, role based access control, and federated identity solutions across all applications and platforms, it was stated
ILANTUS will also provide customers consulting and implementation expertise, the statement said.
ILANTUS, BMC and Microsoft partner to provide IdM solutions
24 August 2005, CONVERGENCE PLUS
NEW DELHI - ILANTUS, a leading provider of Identity Management and user provisioning solutions, recently announced a partnership with BMC Software and Microsoft to provide end-to-end Identity Management solutions to the customers in India. Under terms of the agreement, the BMC Identity Management suite solutions for MIIS will be made available in India via ILANTUS.
Bob Worner, director, solution line management, BMC Software, said: "Identity Management is not something that is a limited concern by region. Customers across the globe need secure solutions, especially in the wake of regulatory compliance mandates. Regardless of operating platform, BMC is committed to deliver end-to-end solutions to the customers. Our partnership with ILANTUS around Microsoft solutions will help further to achieve the commitment."
Binod Singh, CEO, ILANTUS Technologies said, " Without new tools, IT administrators cannot keep up with the growing demands of access and identity management at a reasonable cost. The combined solution offering enables customers to leverage on world class solutions delivered by leaders in this space"
Sanjiv Mathur, director, customer and partner experience, Microsoft Corporation, said: "The Partnership will bring to customers a complete IdM solution which will have key components from Microsoft for the identity infrastructure and the identity application from BMC. Microsoft identity integration server enables organisations to facilitate the Identity Management process. Managing user accounts through Identity Management not only saves organisation time and money, it also eases the burden on end-users and enhances security."
Praveen Sengar, analyst , IDC India, said: "Identity and Access Management is moving from being a purely internal process of an enterprises to the extranet, which includes management of identities outside of the organization as well. This includes the management of partners', customers' and vendors' identities. Increased business process complexities require a robust identity management solution. Compliance is a major driver for identity and access management solutions."
ILANTUS, a provider of Identity Management and user provisioning solutions, entered into a tie-up with BMC Software and Microsoft
19 August 2005, INDIA DAILY
Under terms of the agreement, the BMC Identity Management Suite solutions for MIIS will be made available in India via ILANTUS, a company statement said.
ILANTUS, a provider of Identity Management and user provisioning solutions, entered into a tie-up with BMC Software and Microsoft to provide end-to-end Identity Management solutions to customers in India.
Previously unavailable in the region, the solution will enable customers operating on a Microsoft platform identity services such as, enterprise and web single sign-on, delegated administration, password self-service, role based access control, and federated identity solutions across all applications and platforms, it was stated. ILANTUS will also provide customers consulting and implementation expertise, the statement said.
ILANTUS, BMC Soft, Microsoft announce partnership
18 August 2005, DECCAN HERALD
ILANTUS, a provider of Identity Management and user provisioning solutions, entered into a tie-up with BMC Software and Microsoft to provide end-to-end Identity Management solutions to customers in India.
Under terms of the agreement, the BMC identity Management Suite solutions for MIIS will be made available in India via ILANTUS, a company statement said.
Previously unavailable in the region, the solution will enable customers operating on a Microsoft platform identity services such as, enterprise and web single sign-on, delegated administration, password self-service, role based access control, and federated identity solutions across all applications and platforms, it was stated.
ILANTUS will also provide customers consulting and implementation expertise, the statement said.
ILANTUS partners BMC Soft and Microsoft
20 August 2005, THE HINDU
NEW DELHI: ILANTUS, a leading provider of Identity Management and user provisioning solutions, announced a partnership with BMC Software and Microsoft to provide end-to-end identity management solutions to customers in India. Under the terms of the agreement, the BMC Identity Management Suite solutions for MIIS will be made available in India via ILANTUS, says a release.
ILANTUS looks to expand global footprint
29 September 2005, CIOL
BANGALORE: Enterprises in India and abroad are increasingly depending on Identity Management solutions to fulfill compliance requirements as mandated by the Sarbanes-Oxley Act and the BASEL II banking regulation.
This market demand has boosted the bottom lines of Bangalore-based ILANTUS Technologies, which provides Identity Management solutions and services.
The five-year old company which, until now looked at the US and Indian market, is eyeing potential markets in Europe, Middle East, Australia and other regions in Asia.
Binod Singh, President and CEO, ILANTUS, spoke about this growing space and the company's plans. "Around two-thirds of security threats happen from the inside. The mechanisms to prevent such inside attacks are less. So controlling access becomes very important for an enterprise."
While Singh did not divulge figures on the company's revenues, he said that the company recorded 350% growth in revenues this year and around 400% surge in profits. He is hopeful of sustaining this bull run in the niche identity management solutions space, which is slated to reach $5 billion this year.
Besides providing Identity Management consulting and customization services, ILANTUS offers a service called lifecycle management system. "No-one else offers this service which involves running and implementing the solution and also changing it as and when required." The company signed on its first Indian customer- IT services major, Cognizant Technology Services.
To solidify its presence as a niche specialist in gaining customers while vying against big service providers like Infosys, Wipro and IBM Global Services, the company is developing its own IP around solutions. ILANTUS developed a patented compliance management solution around BMC's product, which is currently used by 15 customers in the US.
"While other software service vendors have breadth of services, we can boast of a depth of expertise in this area. It is a volume versus value service choice for the customer,"Singh said.
ILANTUS has implemented Identity Management projects for global clients like HSBC, CapitalOne, ANZ Bank, Citibank, World Bank and Coco Cola. Singh is hopeful of making in-roads into the Indian market especially in the BPO segment.
The company has 70 employees spread across its offices in India, US and Singapore
Suite Sounds Of Identity Management From BMC
27 June 2005, CRN
Determined to play first chair in the Identity Management ensemble, BMC Software this week debuted its BMC Identity Management Suite.
Somesh Singh, Vice President and General Manager of BMC's Identity Management business unit, Houston, also outlined a yearlong development road map for the product.
Identity Management Suite has the keys to unlock and communicate with a greater number of customized, Web-based applications and esoteric third-party networks, said Singh. And by concentrating and improving on five management areas-directories, access, passwords, compliance auditing and provisioning-BMC plans to deliver an even more comprehensive suite by the end of 2006, he said.
"Customers should be able to deploy our suite and integrate it with home-grown and third-party applications easily, and by doing so extend our product," said Singh.
A component of BMC's overarching Business Service Management solution stack, Identity Management Suite can be used to securely link an enterprise customer's employees, business partners and customers while protecting sensitive data and ensuring a compliance-friendly audit trail, he said.
This fall, a new Web-based interface will appear along with the introduction of the BMC Compliance Manager auditing solution, BMC Federated Identity Manager for federated ID groups and BMC Atrium Identity Discovery-all of which will feed BMC's Configuration Management Database, a clearinghouse for best-practice configurations that enables the modeling of changes against known configurations.
Then later in 2006, BMC expects to complete the integration of a directory manager and a standardized, open API, which customers can use to share identity information across the five management areas.
Binod Singh, President and CEO of ILANTUS Technologies, a global ID management integrator with offices in Houston, swears allegiance to BMC's Identity Management Suite. ILANTUS' sales of BMC's Identity Management products have risen 100 percent year over year, and the BMC road map "is very timely" for the industry's needs, he said.
BMC's January purchase of French Identity Management vendor Calendra and its March acquisition of OpenNetwork Technologies, a Web-based application and extranet technology vendor in Clearwater, Fla., gave BMC the load-bearing elements of the new suite. The acquisitions also doubled the number of BMC's worldwide channel partners after grafting Calendra and OpenNetwork partner programs to its own, said BMC's Singh
Outsourcing exposes firms to fraud
16 June 2005, BBC News
The arrest last week of a man in western India in an alleged call-centre fraud case went unreported. This was despite the high-profile reporting on the case in April when 16 others were arrested.
This suited India's business process outsourcing (BPO) companies, especially Mphasis, whose four employees have been implicated in the case. They are yet to recover from the shock of the alleged fraud of nearly $400,000.
Amid calls for tightening BPO regulations and more effective cyber laws the country's call centres are busy taking adequate security measures. Another one or two such cases and the industry is doomed, they admit.
Police, who are still investigating the case, believe it was well thought through and very organized.
Investigating officer Sanjay Yadav says the latest arrest just highlights how well-planned and widespread the fraud was.
Backlash fears
Police say some of the 17 people currently languishing in jail opened fake accounts, and allegedly transferred large sums from the bank accounts of four American customers of Citibank whose back office work was being done by Mphasis in Pune near Mumbai.
Mr. Yadav says they went on a luxurious holiday to Bangkok and kept transferring more money into their fake accounts from the Thai capital.
The industry, fearing a backlash from clients in the West, has started to get its act together.
One of the security steps the BPO centres are taking is the stringent background screening of new employees.
Yogesh Bhura, whose company, Quest Research, undertakes this task, has more than 250 BPO customers.
He has clients all over Asia, but many of his new customers are Indian.
But Mr Bhura's main challenge remains "educating people of the need to make this critical activity an integral part of their recruitment policy."
He reveals that 10-25% of applicants to call centres provide false and incorrect information.
"Fake degrees and documents are a major concern of our clients," he says.
Screening
But verifying an applicant's criminal background remains the most challenging task for companies such as Mr Bhura's and he admits it: "It's a grey area: there's no central data of criminals, there's no standardised process of data storage in police stations. It's a continuous challenge."
Many believe background screening is not enough. Mr Bhura is quick to add a rider: "It's a risk mitigation and not a risk elimination activity."
But one of his clients, Intellinet Global Services, a joint venture between HDFC and Barclays, says background verification is not the only security tool it's applying.
"We take a lot of precautions," says Manuel D'Souza, the company's HR head.
"We don't allow mobile phones in the office, no e-mail access is provided; pen and papers are not allowed in and all employees are screened when they leave the office."
But experts say call centres are a young industry in India. It still doesn't have a comprehensive security management system in place.
Binod Singh, boss of Bangalore-based security management company ILANTUS, is alarmed by the state of affairs the BPO companies are in.
"Our understanding of most of the BPOs that we have been surveying is that they have put the basic IT systems in place, they have put in a lot of money, but the management of IT infrastructure is not up to the mark," he says.
This is one of the major problems with the $4bn BPO industry, which began to flourish in India just five years ago.
Security hole
According to industry estimates, 80% of BPO companies don't use integrated security management tools. That probably explains why some current and former employees of Mphasis, which has a security certification from an international trade body, allegedly stole huge sums belonging to its clients in the U.S.
ILANTUS surveyed seven call centres in Bangalore and to its horror found that the digital IDs of the former employees still existed, which potentially can be misused.
But Mr. D'Souza says most companies would immediately delete the IDs of the employees who are leaving them.
Growth brings in its own pressures. Back office business is one of India's sunshine industries, growing at 30% annually. The workforce is young, loyalty is low as the young boys and girls move to greener pastures at the first opportunity.
For most of them it's not a career option, but a good first job out of college. The workforce turnover is as high as 40%. Work from the US and Europe is pouring in thick and fast.
Cyber squad
Industry players admit they know security is the top priority, but they say there is no time to implement all the security measures.
Mr. Bhura says background screening is just one of the security measures: "Internal security control has to be the most important component of the overall security system".
Mr. Singh of ILANTUS too cannot guarantee a foolproof internal security system.
"Our system is not 100%, but it dramatically reduces the risks."
But one can take a lot of satisfaction from the fact that a relatively small city like Pune has a Cyber Crime Cell.
The alleged fraud was committed in Pune-based Mphasis and it was busted by the city's Cyber Crime Cell.
As Mr. Yadav of the Cell says: "We have acted swiftly to bust the fraud and recovered most of the money siphoned off. Pune police are providing a safe environment for BPO customers from the West."
Till the time the authorities come up with tighter legislations, the Cyber Crime Cells in Indian cities are the best bet.
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ILANTUS announces services in support of BMC for .NET 
