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Home  Careers Technical Support Engineer |
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Job Description:
- Should provide Level 1 & Level 2 Support
- Must be willing to work on Rotational Shift basis
- Investigate, troubleshoot and resolve problems reported by the Client on the production systems as well as on any components of Identity Management System.
- Provide timely resolutions to issues logged based on the Support Levels defined in the Service Level Agreement (SLA) between The vendor and the Client
- Should maintain a report of all the incidents logged & resolved with resolution summary
Skills required
- 0 - 1.5+ years of experience in IAM Product Knowledge
- Excellent debugging skills
- Proven team Player
- Able to work independently and effectively to Troubleshoot & Fix issues
Educational Qualification BE/ME/BCA/BSC/MSC/BTech/MTech/MCA
Location Bangalore
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The call for energetic, go getters continues with us.
Come join us for a satisfying & growing career. |
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