Monthly Archives

December 2017

Think 360 Degree: User Experience Optimized

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To stay at the forefront of your field, it’s fundamental to stay current – to read about the latest developments in human-centered design; to allow the best of the best to inspire and inject creativity into your own designs; to read, discuss and debate various points, merits, and opinions in the field of UX and UI.

The universe of user experience (UX) and user interface (UI) design has taken front and center stage: everyone seems to know the buzzwords, and your boss and/or clients want to know what you can do to improve not the hardware but customer experience. The field moves quickly as usability, accessibility, interaction, and visual design continue to advance.

When companies execute Digital/Infrastructure Transformation strategies, a typical goal is to move faster than the competition – Introduce new products faster. Service customers faster. Adapt to market change faster.

*The faster users can access their applications, the faster they execute.

Therefore, one should take a hard look at its user experience when talking about Single Sign-On specifically. It’s something that users access many times a day. It can be a bottleneck or a bullet train, depending on its usability — or lack thereof. In fact, a University of California study found that knowledge workers shift “working spheres” about every ten minutes. Since each of these shifts may involve a different set of apps, it helps to make single sign-on (SSO) as frictionless as possible.

Few of the common mistakes that companies commit when building a customer friendly UI is not treating Flexible Application Access and Access Experience parallelly. One needs to consider that every customer experience is supported by 3 major pillars: Flexible Access (any device), Unified Experience (Similar login experience across devices) and Easy to Adopt (by the customer) example, auto save changes, frequent used apps, mouse overs etc. though keeping in mind all to be achieved with as minimum clicks as possible.

With this in mind, ILANTUS has rebuilt the SSO login experience from the ground up to make accessing apps incredibly fast, convenient and delightful. Now enjoy iPhone like experience with all 3 pillars affecting customer experience on one single platform (ILANTUS SSO) for Androids, iOS, Desktops, Laptops and all other devices one can imagine.

You Gotta See It to Believe It.

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By Sourav Tibrewal
Account Manager
Ilantus Technologies

How Ilantus embedded AI helps improve User Experience

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Companies are making a move towards global access and faster technologies to serve their customers faster, better and more efficiently than the competition. Service to customers is about speed and accuracy and none can be compromised.

Introducing Ilantus IDaaS Next with AI driven Single Sign On portal inspired by a “Smartphone First” approach; as part of our constant endeavor to improve upon our user experience, Ilantus has done one better with the introduction of artificial intelligence in our portal and delivering some industry leading capabilities.

Keeping in mind every users experience is unique in its own way; yet it all has to meet the companies objective of fast and accurate customer service, our SSO portal offers its users the convenience and personalization they deserve and still drives home the organization goal.

Typically, users are tuned to working more on certain apps and less on some. With Ilantus AI, our portal technology can understand this user behavior and move up in the application icons launchpad which are most commonly used and where they are easily accessible instantly when you log in to Ilantus SSO platform saving valuable time for the user.

Our new platform enables the functionality of application search at all levels making far more convenient for any user to reach its target application. With just a few character types, the Ilantus SSO search box is able to pull up and display the application name for the user click and access.

With most of us having access to smartphones, the mobile way of working is the new normal for doing business. Ilantus SSO portal with its “Smartphone First” design philosophy is now able to deliver to its users a seamless “consistent” experience across all access platform from Laptops, Desktop, tablets and Mobiles. Everything from aligning applications icons as per our usage to changing background wallpaper to creating folders, the new normal is now the smartphone and Ilantus is committed in delivering this to our customers.

We at Ilantus are committed to deliver to our customers the User Experience which will completely revolutionize this industry and set new benchmarks for our peers and competition.

Read Whitepaper

What is Identity as a Service (IDaaS)?

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Experience the Difference


Identity as a Service (IDaaS) delivers identity management tools on demand via the internet in a simple and efficient way. However, are companies truly delivering tools specifically designed with the benefits of a cloud deployment or are vendors jumping on the cloud bandwagon and delivering “old wine in a new bottle?” One giant IT software provider is repackaging their decade-old solution to replicate the look and feel of the cloud service. Another company is delivering a cookie cutter approach: deliver 50% of the easy stuff while ignoring the more complex aspects of the software that would require a larger effort to deliver with smaller return on their investment. After five long years of development, IDaaS still touches only the tip of the iceberg without fulfilling the real needs.

For instance, Single Sign-On can only reach web/cloud applications; User Life Cycle management techniques cannot map more than 80% of processes and all the non-web complex applications; Governance that is truly yet to begin. To add to all this, the promise of delivering in a manner for users has not been fulfilled at all not to mention the ever increasing price points. This is not true IDaaS. ILANTUS’s latest development, “IDaaS 4U,” promises to offer true IDaaS that will fulfill the “real needs” rather than the hyped ones created by vendors.


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   What is IDaaS Next

IDaaS> is an integrated solution that helps you manage, like never before, Identities within your organization; easily, economically and comprehensively.

Easy: For the first time users will be able to get experience that aligns with smart phones such as iPhone. The experience will be also identical across devices. This will make users continue with their existing experience rather that getting used to a new one.

Comprehensive: There will be few exclusion from more comprehensive but traditional IAM solutions. One can manage any application including Thick Client. One will be able to provision and deprovision application of any type, while mapping to many of their unique processes. For the first time, one will be able to have Access Governance solution and features that will help solve Audit & Compliance issue quickly.

Economical: The cost of the solution is less than 50% of solutions that are being sold today. This is true both for initial and recurring cost.

Many organizations look for a comprehensive Password Management system as resetting forgotten passwords is not all they want. ILANTUS has a comprehensive “Enterprise Password Management System” that has features only comparable to just a handful of products in the Industry.
“IDAAS 4U” is a journey, ILANTUS will deliver features and functions that will provide users with serious features while keeping the delivery quick and simple.

The ABC of Enterprise Mobile Management (EMM)

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Mobile Device Management (MDM) has rapidly expanded into EMM (Enterprise Mobile Management). The rapid growth and all pervasiveness of mobile devices has led to a significant expansion of domain.

EMM comprises of:

Mobile Device Management (MDM) has a user configuration profile & OS level controls – MDM has highly used device lifecycle management that can ensure remote wipe offs along with Endpoint Management.

Mobile Content Management deals with file level protection and secure content access – It has a content container and content push feature. It not only has app analytics but also can support the volume purchase and license management of apps.

Mobile Identity SSO, Certificate management, user access and trusted device assurance – Mobile Identity has user and device certificate management. App code signing is a must too.

Mobile App Management (MAM) Pre-configured apps, app level control. – Mobile App Management has support for OS extensions along with the enterprise app store.

VMware, MobileIron, IBM and Blackberry are the vendors that lead the market. It is interesting to note that none of the leaders have all the attributes in a satisfactory manner as the technology a market is still evolving. Microsoft is another vendor to watch as it is gaining rapid market share.

Tips Gartner’s Magic quadrant (MQ) vs Critical Capabilities Matrix in Access Management

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  1. Critical Capabilities matrix rather than MQ should be looked upon first if you are shortlisting a technology.
  2. MQ vendors may not be great in certain areas (Example: Geography like Asia-Pacific, less than 5000 employees etc)
  3. Legacy application coverage is a differentiator.
  4. Banking & Govt. are finally just about beginning to adopt cloud single sign-on & Access Management.
  5. MQ is almost old by the time it is published. It takes 6 – 9 months to prepare it, relative position of technology providers changes by then, sometimes quite significantly.

Enterprise Mobile Management

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As we are all aware Mobile Device Management (MDM) has rapidly grown into Enterprise Mobility Management (EMM). It comprises of MDM, MAM (Mobile Application Management) MCM (Mobile Content Management) and mobile Identity (to ensure trusted device/user Access, Certificate Management and SSO).

Some quick facts about vendors:

  • CISCO: a low-cost solution
  • Nation Sky: a relatively unknown name, #1 in China
  • SOTI: Industrial, rugged solution
  • Sophos: Good for SMB
  • Mobile Iron: A comprehensive but somewhat complex solution
  • IBM: Good support and service, sizeable SMB customers before acquisition
  • Blackberry: High security, not so great usability
  • Microsoft: Now has a single unified console, Growing rapidly
  • Vmware: Best solution, largest installed base
  • Citrix: With 2 CEO changes & other reasons has to find its feet