Enterprise Password Management

Enterprise Password Management (EPM) is a nifty solution for managing passwords. A password is the most common way that a person can gain access to enterprise and SaaS apps. Password management is an evident organizational challenge and EPM solves most problems encountered by most users, service-desk personnel, and security administrators.

There are products that take care of personal password management requirements and there are those that assist corporate folk in managing their passwords. These products offer minimal features like forgotten password resets and password changes.

Like Nothing You've Seen

Self Service Password Change/Reset/Account Unlock

EPM allows users to change and reset passwords and unlock accounts without relying on the helpdesk or depending on IT department. It allows users to reset forgotten passwords through verification. This is done using available factors such as challenge response questions, SMS OTP, Email OTP or Soft Tokens.

Active Directory Integration

Enterprise Password Management integrates seamlessly with any complex Active Directory deployment and with in-built AD server health checks and failover schemes. It allows for faster deployment of the Enterprise Password Management solution for organizations using having Active Directory.

Multi-Lingual Support

Enterprise Password Management supports 8 languages to cater to a wide range of customers. Support for additional languages is on the way.

Registration-less Self-Service

Most self-service solutions require users to register themselves using an available factors. This however results in a low adoption of the solution since it involves additional time investment. EPM eliminates solve this through a registration-free solution. Our solution integrates with Active Directory and automatically registers the email id and mobile numbers stored in the AD against the user. This increases user adoption drastically and provides more value.

Roaming User Password Reset

Most enterprise policies require users to change passwords every 30-60 days. Since they are required to be connected to the domain to change passwords, it becomes a challenge them if their works require them to be on field. They must come to the nearest office to perform a change password, which cost unnecessary expense for the company in travel and time.

Flexible Self-Service Password Reset Policies

Administrators can configure different levels of SSPR policies for different OUs/Groups/Users in the Directory Service. They can also define inclusion or exclusion policies to restrict user access.

Password Sync
Self service password Reset

Password Sync

Enterprises use multiple applications today which results in users needing to remember multiple passwords. This is a major security risk because users tend to write down their passwords.

Multi-Factor Authentication:

EPM supports OOB MFA like Challenge-Response, Email OTP, SMS OTP and Soft-Tokens. Integration with other factor is supported.

OS Integration

EPM supports OOB MFA like Challenge-Response, Email OTP, SMS OTP and Soft-Tokens. Integration with other factor is supported.

Helpdesk Assisted Password Reset

Helpdesk Agents can verify end-user identity through challenge-response verifications or through SMS OTP. The helpdesk change the password manually or use our tool to change it automatically and send the new password  to the concerned person’s cellphone.

Automated User Onboarding

EPM can onboard users from HR applications in a batch process.This drastically reduces the implementation time and increases adoption

Integration with IAM solutions

EPM integrates OOB with identity solutions from major vendors such as IBM, CA and RSA which protects existing investments.

Integration with ITSM Tool

EPM supports the logging of all password reset events in to the central ITSM tools for further reporting and monitoring