In any business with big numbers of users signing into many of systems and applications, there will be a high help desk call volume due to forgotten passwords and trespasser lockouts. In this regard, a big team of IT support staff is necessitated, all of whom must have logins with elevated privileges so that they are capable of resetting passwords on end user logins and handling trespasser lockout flags.
The large number of logins with elevated privileges generates its own security issue: these are high-value targets for security compromises and their number represents an increased security liability.
ILANTUS Xpress Password Solution
Using Xpress Password, businesses can eradicate most of the privileged credentials that have elevated privileges, significantly improving system security.
- Xpress Password uses a singular privileged service credential to reset user passwords and handle lockouts.
- IT support staff and end users sign into Xpress Password with their own unprivileged credentials.
- Xpress Password supports robust authentication for support staff, including one-time-password and soft-token, making these logins difficult to compromise.
- Xpress Password can randomize the password it uses to connect to target systems, making the remaining login with elevated rights a much tougher target to compromise.